Tech Support
Technology is in constant flux as new advances in hardware and software roll out daily! It would be next to impossible to keep tabs on all that is changing in the tech landscape.
Enter Digital Dr to save the day! Our experts have you covered, whether it’s a simple question or a complex problem!
There are many options available for both individual clients and businesses.
Smart solutions to fit your needs and budget.
These include:
- Onsite Call In
Like it sounds, one of our technicians will be dispatched to your residence.
- In Lab Work
You bring the work to us!
- Remote support and troubleshooting
Using our tech voodoo, we work with you remotely! You and your system never have to leave the house.
- Block Hours
Individuals and businesses can prepay for any service at a lower rate than normal. The amount of savings will be in proportion to the amount of time purchased.
- Managed Services
For businesses that are proactive about IT but cannot afford a dedicated IT position. These are set up for a specific period with various SLA’s and deliverables.
This will need consultation before Digital Dr agrees to take a client. Cost based on services required, travel and length of contract.